Privacy Policy for True Fortune Casino

Effective Date: August 1, 2026

Welcome to True Fortune Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, date of birth, gender, address, email address, phone number, and other similar contact data.
Account Information: Username, password, payment details, transaction history, and account preferences.
Verification Data: Documents and information required to verify your identity and age in compliance with New Zealand regulations.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information from you when you:

Register an account or update your profile.
Make deposits, withdrawals, or other transactions.
Communicate with our customer support.
Use our website and services, including gameplay and promotions.
Participate in surveys or marketing campaigns.

We also collect information automatically through cookies and similar tracking technologies. For more details, please see our Cookie Policy.

3. Use of Your Information

We use your information to:

Provide, operate, and maintain our services.
Verify your identity and age to comply with legal obligations.
Process transactions and send you related information.
Improve our website, products, and customer service.
Send you promotional materials and offers, if you have consented.
Detect and prevent fraud, abuse, and other illegal activities.
Comply with legal and regulatory requirements in New Zealand.

4. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who perform services on our behalf (e.g., payment processors, identity verification services, IT providers).
Regulatory authorities, law enforcement, or government agencies as required by law or to protect our rights.
Other entities within our corporate group for operational purposes.

We do not sell your personal data to third parties.

5. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside New Zealand. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under New Zealand law, you have the right to:

Access your personal data held by us.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal and contractual restrictions.
Withdraw your consent to marketing communications at any time.
Complain to the New Zealand Privacy Commissioner if you believe your privacy rights have been violated.

To exercise your rights, please contact us using the details below.

9. Cookies

We use cookies to enhance your experience, analyze usage, and deliver personalized content. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

True Fortune Casino
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Fortune Street, Auckland 1010, New Zealand